SHIPPING POLICIES
ORDER PROCESSING
current processing time: 7-13 business days.
Once your order is placed, our team processes + produces it by hand. Production time typically increases during sales, holidays + product releases.
We are a small team + create everything by hand - just for you!
We will not refund your order or shipping costs due to lack of understanding of the above mentioned
SHIPPING CARRIER
once your order has been processed it will be shipped via USPS
TRACKING
when your order has shipped you will receive an email with the tracking info.
RUSH ORDERS
if you need your order rushed, please contact us. We can rush it for a fee of $50. contact us for more info.
LOST / STOLEN PACKAGES
once your package leaves our studio it is in the hands of the United States Postal Service.
if your package is lost or stolen in transit please contact your local Postal Office. They will assist you in recovering or refunding you for the lost package. Please contact info@mintjewelry.co and we will assist you in replacing your order.
INTERNATIONAL SHIPPING
We ship internationally through USPS. Our international shipping charge is $15. Orders typically arrive 1-3 weeks after your order has been processed.
ALL fees incurred due to taxes + customs fees are due by the customer.