S H I P P I N G

| ORDER PROCESSING AND SHIPPING |

 

Thank you so much for supporting our small business! 

Current processing times All jewelry is made to order by our small team and shipped 7-15 business days after your order is placed.

 

S T A N D A R D  S H I P P I N G 

once your order has been processed it will be shipped via USPS with a tracking code according to the service you purchased.

we offer:

first class - delivered within the US in 3-5 business days.

2-3 day: delivered within 2-3 business days.

1 day: delivered within 1 business day.

Based on COVID-19 related carrier delays, these are rough estimates. Rest assured, we are working hard to make sure your orders are fulfilled and shipped as soon as possible.  

Shipping is all handled by our carriers, we do not get in a truck and physically deliver your items, therefore we have no say or control over how quickly they may get to you during a high volume season. Once your items have shipped, please be patient with our carriers as they are experiencing high volume as well. 

Please note expedited shipping orders (2-3 day and overnight shipping orders) do NOT affect processing time. The order processing timeframe under the section "ORDER PROCESSING AND SHIPPING" above still applies to your order. 

We will not refund your order or shipping costs due to lack of understanding of the above mentioned re: expedited shipping. 

  

I N T E R N A T I O N A L  S H I P P I N G

We ship internationally through USPS. Our international shipping charge is $15. Orders typically arrive 1-3 weeks after your order has been processed.

ALL fees incurred due to taxes + customs fees are due by the customer.

 

L O S T / S T O L E N P A C K A G E S

once your package leaves our studio it is in the hands of the United States Postal Service.

if your package is lost or stolen in transit please contact your local Postal Office. They will assist you in recovering or refunding you for the lost package. Please contact info@mintjewelry.co and we will assist you in replacing your order.

  

T R A C K I N G  Y O U R  O R D E R

when your order has shipped you will receive an email with the tracking info.