BLACK FRIDAY & HOLIDAY SEASON ORDER PRODUCTION + SHIPPING TIMES
OUR NORMAL TURNAROUND TIME IS 14-21 BUSINESS DAYS BUT AS YOU KNOW, PRODUCTION TIMES INCREASE DURING SALES AND HOLIDAY RETAIL SEASON. THANK YOU FOR UNDERSTANDING THAT WE ARE A SMALL HANDMADE COMPANY. ONCE WE RECEIVE YOUR ORDER, WE HAND MAKE IT JUST FOR YOU and then it is shipped out. Once your order ships, you will receive tracking info via the email you provide.
You may expedite your order in the following ways:
1. Place a RUSH on your order. RUSH FEE is $50. During Black Friday sales this will put your order at the top of our handmade production queue, however it will still take approximately 10 business days before it ships out.
2. Choose expedited shipping. Choosing expedited shipping will get your package there faster, ONCE IT SHIPS. But remember, our busy little hands are still over here making every piece just for you! Once it's completed, that's when it ships out!
Once we ship your package, responsibility for your package then transfers to the Shipping Carrier to deliver your package in their promised allotted time. If you have delivery issues after Mint Jewelry has emailed you your tracking information, contact your Shipping Carrier. (see Lost/Stolen Packages section below)
LOST / STOLEN PACKAGES