orders typically take 5-9 business days to create your order by hand.
processing time increasing during sales and holidays.
S H I P P I N G T I M E
once your order has been processed it will be shipped via USPS with a tracking code according to the service you purchased.
first class - delivered within the US in 3-5 business days.
2-3 day: delivered within 2-3 business days.
1 day: delivered within 1 business day.
I N T E R N A T I O N A L S H I P P I N G
we do ship internationally. We charge $15. It usually takes 1-3 weeks to arrive once your order has been processed.
ALL fees incurred due to taxes + customs fees are due by the customer.
L O S T / S T O L E N P A C K A G E S
once your package leaves our studio it is in the hands of the United States Postal Service.
if your package is lost of stolen in transit please contact your local Postal Office. They will assist you in recovering or refunding you for the lost package. Please contact firstname.lastname@example.org and we will assist you in replacing your order.
R U S H O R D E R S
we offer rush shipping to accommodate inconvenient occasions. To rush an order purchase the overnight shipping option at checkout and leave an order note that this is a rush order.
*please note that we will still require a processing period of a minimum of 2 business days.
T R A C K I N G Y O U R O R D E R
when your order has shipped you will receive an email with the tracking info.